Network Monitoring

Key Objectives

  • Provide real-time network visibility to Imagine
  • Provide network performance monitoring at customer’s endpoint
  • Provide capability to independently monitor and verify SLAs parameters
  • Facilitate Imagine in improving customer satisfaction
  • Facilitate in troubleshooting and identifying network fault’s locations
 

Value Added Service

Sends SMS, along with keywords by relevant Government departments, to request for information from the public.

End Point Visibility
Minimise Downtime
QoS Measurements
Fast Troubleshooting
SLA Verification

Probe Capabilities

  1. Real-time Performance Monitoring
  2. Relays the active ongoing network status to a centralised monitoring centre.
  3. Systhetic Quality of Service (QoS) Tests
  4. Performs QoS tests to monitor network capabilities are meeting the stanards or requirements.

Outcome

Improvised Customer Satisfaction

Meeting & Enforcing SLA

Service

Installation

Monitoring Support

  • Configuration of Probes
  • Installation of Probes at Customer Sites
  • QOS Monitoring and Testing
  • Link Uptime
  • Real-Time Link Status Report and Notification
  • Traffic Statistic
  • Monthly Reports

Probe Capabilities

  1. Real-time Performance Monitoring
  2. Relays the active ongoing network status to a centralised monitoring centre.
  3. Systhetic Quality of Service (QoS) Tests
  4. Performs QoS tests to monitor network capabilities are meeting the stanards or requirements.

Outcome

Improvised Customer Satisfaction

Meeting & Enforcing SLA

Service

Installation

Monitoring Support

  • Configuration of Probes
  • Installation of Probes at Customer Sites
  • QOS Monitoring and Testing
  • Link Uptime
  • Real-Time Link Status Report and Notification
  • Traffic Statistic
  • Monthly Reports

Unsure which solutions suit your needs?

Email us at corp-sales@imagine.com.bn

to reach out to our dedicated Relationship Managers.