imagine Prepaid WiFi offers users a bandwidth speed of up to 10 Mbps per device.

No. Upon login, the user will be seamlessly connected to the imagine WiFi network for a 30 day period. No relogin will be required upon re-entering a imagine WiFi Zone.

It is a ‘pay as you go’ WiFi broadband service exclusively for tourists.

It is a ‘pay as you use’ form of WiFi broadband service.

Tourist Prepaid WiFi supports all WiFi enabled devices that supports an internet connection.

Yes. imagine Prepaid WiFi is available for both existing and non-existing imagine subscribers.

Yes. In order to access imagine Postpaid WiFi, users must be subscribed to imagine’s Residential Broadband plan and registered with imagineBroadband (the same login credentials will be used for the service).

You can seamlessly connect your device at any imagine WiFi Zone around the nation at various shopping complexes, businesses, cafes & restaurants.

Click here to check the nearest Nationwide WiFi hotspot.

imagine Prepaid WiFi is available at any imagine WiFi Zone around the nation at various shopping malls and complexes, businesses, and cafes & restaurants.

Note: Please refer here for an updated list of imagine WiFi Zones.

Kindly contact our Customer Care Centre 111. Provide the serial number of your imagine WiFi Prepaid scratch card and the call agent will retrieve the given PIN Code. Otherwise, please go to the nearest imagine Centre and fill in the Dispute Form.

imagine Prepaid WiFi is accessible for only one (1) device per PIN Code. If a PIN Code is currently in use, another device will not be able to connect concurrently.

By default, all existing subscribers of imagine’s Residential Broadband plan will be allocated two (2) concurrent devices for access to imagine Postpaid WiFi. However, users may subscribe for additional concurrent devices for a monthly fee of $1.00 per additional device at any imagine Centre.

Note: each service number on a unlimited plan will only be allowed a maximum of 5 concurrent devices. - each service number on a limited plan will only be allowed a maximum of 10 concurrent devices

In order to access the service, users would simply need to connect their device to the “imagine WiFi” network, click on “imagine WiFi Prepaid” and follow the login instructions provided.

Note: Users may refer to the Step by Step Login Guide for more details.

In order to access the service, users would simply need to connect their device to the “imagine WiFi” SSID, click on “imagine WiFi Prepaid” and follow the login instructions provided.

Note: Users may refer to the Step by Step Login Guide for more details.

imagine Prepaid WiFi supports all WiFi enabled devices that looks for an internet connection.

imagine Postpaid WiFi supports all WiFi enabled devices that looks for an internet connection.

Tourist Prepaid WiFi Plans are available to users through a physical scratch card. Physical scratch cards may be purchased at specific locations such as imagine Citis Square and imagine Mall.

Please take note that this Tourist Pack will only be limited to Foreign Passport Holders*. You will have to present your passport when purchasing.

*Only Passport Holders with a work pass or work visa in Brunei with a validity of less than 6 months are applicable to this plan.

imagine WiFi Prepaid Plans are available to users through an online purchase option or a physical scratch card. Physical scratch cards are attainable at all imagine Centres and participating merchants.

To purchase an online Prepaid Plan, users would be required to connect to the “imagine WiFi” network at any imagine WiFi Zone, click “imagine WiFi Prepaid” and follow the instructions.

1. Connect to imagine WiFi.
2. Select imagine WiFi Prepaid.
3. Click the link to purchase.
4. Select your preferred Prepaid Plan.
5. Enter your phone number, first name, last name and a valid e-mail address 
(this is required to receive a copy of your purchase transaction).
6. Choose your mode of payment either by VISA or MasterCard (debit or credit card).
7. Once successful, a summary of your purchase transaction and PIN Code will be displayed.
8. To login, click “Go back to prepaid page” and enter the given PIN Code in the field provided.
9. Click “Agree and Submit”.

For imagine Prepaid WiFi Scratch Cards
1. Lightly scratch off the protective ink to reveal the Prepaid Plan PIN Code.
2. Connect your device to “imagine WiFi” network.
3. Select imagine WiFi Prepaid option.
4. Enter the PIN Code as shown on the Prepaid Plan scratch card in the field provided
5. Click “Agree and Submit”.

Note: Online purchases will carry a validity of six (6) months upon purchase. Upon activation, the Prepaid Plan duration will come into effect.

For online purchases, a copy of your Prepaid Plan details including the PIN Code will be sent to the registered email address after successful purchased.