GENERAL QUESTIONS ON MOBILE
You can get it from any imagine Centre closest to you!
Your SIM will be activated upon successful registration. However, please allow a maximum window of up to an hour in case it is not activated shortly after successful registration.
There is a limit of 10 SIMs per customer account.
Boosters are one-time purchases that you can make to customise your mobile experience. It can be used to add data, SMS or even talk minutes to your plan!
Please take note that:
- All Boosters are stackable (unless stated otherwise), which means, subscribers can have multiple of the same type of boosters active at the same time;
- Booster validity is calculated on an hourly basis (instead of day-based)
Boosters will be automatically de-allocated when they reach their expiry date or have been fully utilised (100%).
For our Wish Postpaid Mobile Plan, we have:
- Standard Data Boosters
- SMS Only Boosters
- Voice Only Boosters
- Time-Bound Data Boosters (Data that you can use within a specified time period)
Unfortunately, no, you can only purchase Boosters through our imagineGo App & Web Portal and over the counter.
The one with the earlier expiry date will be consumed first.
Yes, you can purchase multiple different types of boosters at the same time. However, the validity starts upon successful purchase.
Unfortunately, there will be no refund for a successful purchase.
For iPhone users:
Go to Settings > Cellular > Cellular Data Network > Configure > Under APN, type: internet.bn
For Android users:
Go to Settings > Mobile Network > Under APN: