GENERAL QUESTIONS ON MOBILE
You can get it from any imagine Centre closest to you!
Your SIM will be activated upon successful registration. However, please allow a maximum window of up to an hour in case it is not activated shortly after successful registration.
Both bill and data allowance shall be pro-rated depending on the day of the month they sign up.
Yes, they do include calls and SMS to local mobile operators and landlines
For new Wish Postpaid application, you will need to pay:
0 & 6-month contract period:
- Yellow & Red I.C holders: $50.00
- Green I.C holders: $100.00
12 & 24-month contract period:
- Yellow & Red I.C holders: Waived
- Green I.C holders: $100.00
All active boosters will be de-allocated from the plan.
There is a limit of 10 SIMs per customer account.
The data will be refreshed on the 1st of every month.
Boosters are one-time purchases that you can make to customise your mobile experience. It can be used to add data, SMS or even talk minutes to your plan!
Please take note that:
- All Boosters are stackable (unless stated otherwise), which means, subscribers can have multiple of the same type of boosters active at the same time;
- Booster validity is calculated on an hourly basis (instead of day-based)
Boosters will be automatically de-allocated when they reach their expiry date or have been fully utilised (100%).
For our Wish Postpaid Mobile Plan, we have:
- Standard Data Boosters
- SMS Only Boosters
- Voice Only Boosters
- Time-Bound Data Boosters (Data that you can use within a specified time period)
Unfortunately, no, you can only purchase Boosters through our imagineGo App & Web Portal and over the counter.
The one with the earlier expiry date will be consumed first.
Yes, you can purchase multiple different types of boosters at the same time. However, the validity starts upon successful purchase.
Unfortunately, there will be no refund for a successful purchase.
For iPhone users:
Go to Settings > Cellular > Cellular Data Network > Configure > Under APN, type: internet.bn
For Android users:
Go to Settings > Mobile Network > Under APN:
Name: imagine
APN: internet.bn
Currently our imagine centres are not selling POWERkad.
The service is currently not available at our imagineGo App.
Unfortunately, the service is currently not available. However, we are currently working with our relevant stakeholders, and rest assured we will have this service available in the near future.
Yes, you will receive the token number with your imagine number.
You can purchase via: a. POWERkad Prepaid Electricity Recharge Token b. Visit POWERkad website c. Visit Incomm website d. BIBD NexGen Mobile App e. Baiduri iBanking Mobile App f. MyBillPayment Website |